Support & FAQ.
Effective date: October 25, 2026
Contact support
Email hello@majorgrind.com with your order details. Support is by email only, with no setup calls. We reply within 1 business day.
FAQ
I'm a total beginner. Is this for me?
Yes. Everything is written in plain steps for people launching their first product or store.
What do I actually get?
Digital files only. First Sale Cheat Codes is a PDF, the Launch Playbook is an interactive PDF plus email templates, and the Output Tracker is an Excel spreadsheet (opens in Google Sheets) plus CSVs. The Founder Bundle includes all three.
How is it delivered?
After your payment goes through (through our Gumroad store, CloneBoss), you get a download link by email and a download page right after checkout.
My download link doesn't work. Now what?
Email hello@majorgrind.com with your order details and we'll sort out access.
Can I get a refund?
Yes. We offer a 14-day refund. Email hello@majorgrind.com within 14 days of your purchase.
Can I share or resell the files?
No. Your license is for personal use in your own work and business. See the Terms.
Do you offer setup calls?
No. Everything is self-serve, and help is by email.
Is this a subscription?
No. It's a one-time purchase for each toolkit or for the bundle.
What data do you keep?
Only what checkout and support need. See the Privacy Policy.